Privacy Policy
Effective Date: November 12, 2024
At Kai Lo, owned by Sacred Threads LLC, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and shop on our website www.@kai-lo.co
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide to us when you create an account, place an order, or interact with our website. This may include:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (processed securely by our payment provider)
- Order history and preferences
We also collect information automatically when you visit our website, such as:
- IP address
- Browser type and version
- Pages you visit on our site
- Device information
- Cookies (for improving user experience)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your order or account
- Improve our website and customer experience
- Send you promotional offers, updates, or newsletters (only if you opt-in)
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers that help us run our business, including:
- Payment processors
- Shipping carriers
- Email service providers
- Web hosting and analytics services
These third parties are prohibited from using your personal information for any other purpose than to assist us in providing our services.
4. Security of Your Information
We use industry-standard security measures to protect your personal information during transmission and storage. However, no method of transmission over the internet or method of electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance user experience, analyze site traffic, and offer personalized content. Cookies are small files that are stored on your device. You can modify your browser settings to reject cookies or to alert you when cookies are being sent. However, some parts of our site may not function properly if you disable cookies.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request to access the personal information we have collected about you.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-out: You can opt-out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us directly.
To exercise these rights, please contact us at
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sacred Threads LLC
itskialoclothing@gmail.com
Kai Lo Warehouse
22765 Savi Ranch Pkwy, Ste. F
Yorba Linda, CA. 92887